Privacy policy

Last updated 22 October 2023.

This privacy statement applies to Gridsoap's website and services. We attach enormous importance to the privacy of our customers and visitors to our website. With this reason, we will only process your data in a manner compliant with the General Data Protection Regulation (AVG / GDPR).

Personal data we collect

We collect data to operate efficiently and provide you with the best experience with our products and services. You provide some of this data (optionally) directly to us when you contact us via the contact form.

Data we collect through the website:

Personal data:

First name
Name
Email
Phone number

What do we use this personal data for?

The personal information you provide to us may be used to manage our relationship with you, or to prepare a contract. We do not use your personal information for marketing purposes, promotional materials, communications, or newsletters. You can request that we stop sending you communications, emails or other correspondence at any time. This can be done without justification and free of charge by contacting the office by e-mail or telephone.

How long do we keep your personal data?

We will retain your personal data for no longer than is strictly necessary to fulfil the purposes set out in this privacy statement.

Transfer of data to third parties

Your data will not be passed on to third parties.

Controllers and processors

Your data may be processed by all employees of our firm in the performance of their duties. The responsibility of the processing is borne by the statutorily appointed managers of the company.

Security of your personal data

We make every effort to protect the security and confidentiality of your personal data. We use appropriate technical and organisational measures in such a way that the processing meets the requirements of national and European legislation. Photos are stored in a secure digital folder on behalf of the client, funeral director, police services or family.

Your rights

Right of access and inspection

You have the right to access Your personal data at any time, free of charge, as well as the use We make of Your personal data. This can be done using the details at the bottom of this page.

Right of rectification, deletion and restriction

You always have the right to request us to correct, supplement or delete your personal data. You acknowledge that if communication or request for deletion of Personal Data is refused, certain services and products will not be available. You may also request to restrict the processing of your Personal Data. This can be done using the details at the bottom of this page.

Right of opposition

You also have a right to object to the processing of Your personal data for serious and legitimate reasons. In addition, You always have the right to oppose the use of personal data for direct marketing purposes; in such case, You do not need to provide reasons. This can be done via the details at the bottom of this page.

Right of free data transfer

You have the right to obtain and/or transfer to other controllers Your Personal Data processed by Us in structured, common and machine-readable form. This can be done via the details at the bottom of this page.

Right to withdraw consent

Where processing is based on your prior consent, You have the right to withdraw this consent. This can be done using the details at the bottom of this page.

Right to complain

You have the right to lodge a complaint with the Belgian Privacy Commission: Commission for the Protection of Privacy, Rue du Printing Press 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, email: commission@privacycommission.be

Google Analytics

This website also sets a cookie from the US company Google, as part of its Analytics service. We use this service to track data and get reports on how visitors use the website. The information collected by Google is anonymised as much as possible. Your IP address is expressly not provided. The information is transferred to and stored by Google on servers in the United States. Google may provide this information to third parties if Google is legally required to do so, or insofar as third parties process the information on Google's behalf. We have no influence on this.

Changes

This privacy notice is tailored to the use of and features on this website and our services. We reserve the right to modify or update this privacy statement at any time. When we disclose changes to this statement, we will change the date of the last update of the statement. In case of significant changes, we will indicate this on our homepage. Notwithstanding, we encourage you to read our privacy statement periodically.

Questions and feedback

If you have any questions about this privacy statement, please contact us using the details below:
Our address: IZ Krommewege 32A5, 9990 Maldegem, Belgium
Our phone number: +32 50 38 04 44
Mail: info@gridsoap.com